How to assign tickets to participants

A purchased ticket starts out not linked to anyone — it shows as Not assigned. Assigning a ticket links it to the specific person who will use it (so they can be checked in and sign a waiver). Assigning doesn't buy anything.

Assign a ticket

1. In the POS, open Bookings and open the booking. A notice reads Assignable ticket(s) left when tickets still need a person.
2. Click Assign ticket(s).
3. Select the participant — search for the person or pick them from recent sign-ups.
4. Tap Assign on the ticket (or assign several at once).

Reassign or unassign

Open that person's Assigned Ticket(s) (from their row in the booking) and choose:

• Reassign — move the ticket to a different person.
• Unassign — free the ticket so it's unassigned again.

You can't unassign a ticket once the person has been checked in — undo the check-in first.

Can't find the person you want to assign to?

You can only assign a ticket to someone who already has an account. If a child or family member isn't in the system yet, they need to be registered first — and that's done through the on-site signup, not the cash register. See How a visitor adds their children after registering.

Why it matters

Only participants who have a ticket assigned to them appear in the booking's participant list, and only they can be checked in. So assign first, then check in.