Bookings & POS
Sell, check in, and manage on-site bookings.
Articles
How a visitor adds their children (or partner) after registering
A returning visitor re-registers on-site with the same details to add family to their existing account — you can't add a child from the cash register.
How to add tickets or add-ons to an existing booking
Use "Add Product(s)" to sell more tickets onto an existing booking — it doesn't change tickets already bought.
How to assign tickets to participants
Link a purchased ticket to the person who'll use it; reassign or unassign as needed.
How to cancel or refund a booking
Refund whole or partial bookings, choose a reason, and pick a refund method.
How to check participants in
Mark arrivals as checked in; why the button is sometimes greyed out.
How to sell a ticket at the cash register (POS)
Start a new sale, pick the customer, choose slots and add-ons, and take payment.