How to add tickets or add-ons to an existing booking

To put more tickets or add-ons onto a booking a customer already made, use Add Product(s) from inside that booking. This rings up a new sale that's attached to the same booking — it does not change the tickets that were already purchased.

Add products to an existing booking

1. In the POS, open Bookings and open the booking.
2. In the booking's header menu, choose Add Product(s).
3. Pick the date and time slot(s) for the extra tickets (and switch to the Add-ons tab for any extras). Availability reflects the live seat count.

4. Continue to checkout and take payment: Cash, Terminal (card reader), or Credit card.

The new tickets show up under the same booking. Each new participant still needs to be assigned a ticket and sign the waiver before taking part.

Important: what this does and doesn't do

• It adds new tickets/add-ons as a new order on the same booking.
• It does not let you edit, re-price, or change tickets that were already bought. There's no "edit ticket" — to remove or change something already paid for, use Cancellation (refund) and, if needed, add the correct item.

Related but different

• Selling a ticket from the Sale screen starts a brand-new booking for a customer — not the same as adding to an existing one. See Sell a ticket at the POS.
• Assigning a ticket links an already-purchased ticket to a specific person — it doesn't buy anything. See Assign tickets to participants.