How a customer claims (assigns) their tickets

After paying, the booking owner links each ticket to the person who'll use it. The product calls this Assign ticket(s).

Assign your tickets

1. From the confirmation page or the email link, open Assign ticket(s).
2. Tap a ticket and choose who it's for — Myself, a spouse/partner, or a child.
3. Each adult enters their own details and signs the waiver; the owner can also unassign a ticket (unless it's already checked in).

The page also shows how early to arrive, if the offer sets an arrive-early time.

Invite friends and family to assign their own

Tap Invite and share the link. Anyone with the link can assign the unclaimed tickets and sign their own waiver — handy for groups, so each adult fills in their own details.

On a phone or tablet you'll see Share link, which opens the normal iOS or Android share sheet, so the link can go straight into WhatsApp or Messages. On a computer the button reads Copy link instead.

Children

A child must be linked to a guardian, and the guardian signs the child's waiver — see How to register a child.

If someone picks Not my child — assigning a ticket to a child who isn't theirs — a Confirm legal guardianship step appears first, warning that only a parent or legal guardian should continue. Cancelling goes back to the invite link, so the child's actual guardian can be sent the link and do it themselves.